You can start a conversation in a lot of ways, but the most obvious way is by clicking or tapping the Add button next to Direct Messages in the main sidebar to open the Direct Messages dialog. If privacy is paramount, you may prefer to set up a private channel, which offers more flexibility for details, see the sidebar Conversations vs. If you want to add or remove people, a channel works better, as I described in Chapter 6, Work with Channels.Īll conversations are private, a fact that may be incidental for some interactions but essential for others-only members can see that a conversation exists, read the conversation’s messages, and search on or view uploaded files. Slack suggests, and I agree, that conversations are best suited for brief interactions among a static group of people. In fact, conversations can replace your use of an instant-messaging (IM) service, such as SMS, WhatsApp, iMessage, or Google Hangouts. Conversations are analogous to instant messaging or group messaging. Unlike a channel, which has a descriptive name-like #acct-general or #edit-general-the title of a conversation in the sidebar is based on the people with whom you’re conversing, like Tonya, Adam, and always remains the same. I’m going to call them all conversations except when I refer to text in the interface that says “direct message,” or when I refer to the act of messaging directly. Slack does sometimes distinguish between discussions between two people (calling them DMs) and chats among three or more people (referring to them as conversations). While Slack organizes these interactions under the Direct Messages heading in the sidebar, and often describes them as DMs, the interface and the help documents also more broadly refer to direct messages as conversations. We need to clear up a bit of nomenclature before diving into this chapter. In Slack, direct messages, also called DMs, are used for one-on-one conversations and for group conversations with up to nine people total. Apart from Chapter 1, Introducing Slack, and Chapter 2, Get Started with Slack, these chapters are available only to TidBITS members see “Take Control of Slack Basics” Serialized in TidBITS for details.Ĭhapter 7: Conduct Direct Message Conversations This article is a pre-release chapter in the upcoming “Take Control of Slack Basics,” by Glenn Fleishman, scheduled for public release later in 2016.
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